Failure to provide service
The technician named Rob spent 10 minutes in our home. He moved one mouse trap in the basement but did not investigate the mouse problem we have upstairs, despite speaking with my wife on the phone about this issue. When I called to complain and told the individual I spoke with that we didn’t believe we should be charged for a poorly performed service, he threatened to send our bill to collections. He was rude, argumentative and disrespectful.
The best service
I had the worst carpenter ant problem.
The ants chewed my sill plate so bad I had to have it replaced.
Francis Animal And Pest Control got rid of them in one treatment .
Now I do a quarterly service plan to prevent any more problems.
Review on Ian coming to my home today.
Ian was out to my home today for my quartely inspection and did all he was supposed to do He also made a suggestion that i could do to help keep out the mice. I believe he goes above his job and is very professional. I would recommend him to anyone.
Have used Francis Pest Control for many years
Always responsive, thorough and a great job! This is a check I’m always happy to write because I don’t have to worry about spiders! Yay!
Always reliable, effective, and responsive.
While we have a year-round contract with Francis, it was a recent plea for help with a nest of aggressive yellow jackets that sent us into a panic. The nest was near the house and our dogs were stung! Francis responded quickly,and with a single treatment they solved the problem. Better yet? The costs were included in our annual plan!
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