Professional and prompt; now want maintenance agreement
Needed an immediate consultation for snake in basement; came within several hours. Problem was addressed, job guaranteed, and because Sean (owner) and Rob (technician who came to the house) were so dependable, knowledgeable, and reliable, we want to sign up for a quarterly maintenance agreement.
Today we had a treatment done for bed bugs. The technician was great at explaining what he was going to do and answered all our questions. Our issue is with them not honoring the 3 month warranty because we only had one bedroom done. When the appointment was made, I explained that the other two bedrooms were in the lower level of the house and we didn’t use them and they haven’t been used in about 8 years and not been in since we discovered the bed bugs. All I got was policy talk. The technician said he was 99.9% sure we wouldn’t have any more problems so I’m going on his word and not that of their office staff.
Very prompt and personable service
Very prompt and personable service. Made sure all questions were answered and we were comfortable with the situation before leaving.
I’d hire him again in a second
Sean was very friendly and professional. His work seemed very complete and his knowledge of the issues I had was right on the money. He gave a 2 year warranty I’d hire him again in a second.
felt like a friend came over
Professional, yet very human, felt like a friend came over
I highly recommend their services!!
They were great! We actually hired them for a mice problem back in October and was very pleased with their service! Not problem at all! This week I started hearing scratching and chewing in our walls. I called yesterday since it was still in our 6month window of guarantee and they got someone out to me today! Turned out it wasn’t mice at all and they helped me pinpoint that problem. Super grateful! This last 4 months we’ve had no issue with any mice. They rechecked all the traps and closures from before. I highly recommend their services!! And Ka in the office is very friendly and helpful!
They are lovely to work with
We just had them here. Called them Friday morning and they came that afternoon. They are lovely to work with and hope we don’t have to have them here again as we don’t want this issue again.
Have not seen a single mouse since!
Chris was awesome! Very pleased with his knowledge. Have not seen a single mouse since! Thank you! Would recommend this company!
This was the ONLY company to answer the phone when I called on a Saturday morning
It’s only been a week but I haven’t seen another mouse. I could hear them in the ceiling the other day when I had a bunch of people over but haven’t heard them since. He did say it would take a few weeks to see if everything worked. 6 month guarantee. This was the ONLY company to answer the phone when I called on a Saturday morning. They are 24 hours. Thank goodness. I WILL NOT go with a 9-5 mon-friday company when it comes to infestation in the house.
Service was prompt and seemed thorough
Service was prompt and seemed thorough. So far, no more mice!
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