Jesse was our tech, he came early and went threw the whole inside and outside of our house, dealt with our issues of wasp on the patio, and talked about our pets. He was great! Very friendly and professional. I already refered the company to my friend. We had many pest control companies in our house, REM beats them all. Very thankful.
Failure to provide service
The technician named Rob spent 10 minutes in our home. He moved one mouse trap in the basement but did not investigate the mouse problem we have upstairs, despite speaking with my wife on the phone about this issue. When I called to complain and told the individual I spoke with that we didn’t believe we should be charged for a poorly performed service, he threatened to send our bill to collections. He was rude, argumentative and disrespectful.
The best service
I had the worst carpenter ant problem.
The ants chewed my sill plate so bad I had to have it replaced.
Francis Animal And Pest Control got rid of them in one treatment .
Now I do a quarterly service plan to prevent any more problems.
Review on Ian coming to my home today.
Ian was out to my home today for my quartely inspection and did all he was supposed to do He also made a suggestion that i could do to help keep out the mice. I believe he goes above his job and is very professional. I would recommend him to anyone.
Have used Francis Pest Control for many years
Always responsive, thorough and a great job! This is a check I’m always happy to write because I don’t have to worry about spiders! Yay!
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